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Modify or Cancel order

 At CustomizeAF™, we understand that sometimes, plans can change and you may need to modify or cancel your order. If you do, we are here to help you. To make a modification or cancellation, simply send us an email to support@customizeaf.com or fill out the Modify or Cancel Form, provide your order number and the change you would like to make. We will confirm the change or cancellation once it has been processed.

You have 12 hours from placing your order to make changes or cancellations. After that time, your order is locked for processing and no changes can be made.

If you request a modification to your order, we will make every effort to adjust the order according to the new information provided. However, if you do not provide any further information for the change within 48 hours of the request, we'll have to close that case and the order will still be processed according to the information previously placed.

We recommend that you double-check all order information before submitting the order to ensure that it is correct and complete.

Additionally, please be aware that making changes to your order may cause a delay in the delivery time, especially during the holiday season. Our team will work to ensure the change is made with the manufacturer, but this may take longer than usual.

By placing an order, you are accepting all terms and conditions mentioned above. If you have any questions or concerns, please do not hesitate to contact us at support@customizeaf.com.

Based on 2664 reviews
Just received mine, love what we got

The people in the picture are important people to me. Thank you to your store for giving me the opportunity to express that they are always in my heart. Beautiful products, fast delivery, will continue to support you.

Missing my Billy.....

I love it and put in front of Bill's stone at cemetery. Thank you!

Great Products!

We ordered two of these as Christmas presents for our out-of-state family and they arrived within a reasonable time frame, just as expected, and turned out great. Great quality. Very happy families. Thank you!!

I’m in love!

I got this with the hanging memorial for a garden. I have this either on or around my rear view mirror. It’s pretty and honors him so greatly, the picture turned out perfect. Love it.

Truly a beautiful way to remember loved ones

I got three of these, one for me, and two for a long time friend of mine’s mother and sister. He died on Christmas Day in 2022. Was only 31. Seeing this done and in my hands brought tears to my eyes. It’s beautiful.

Love the product I just received

The product is extremely beautiful, your idea is wonderful, it is like a healing medicine for those who have lost their loved ones, from now on my grandfather will continue to accompany us in our house like never before ever leave

Just received mine, 5 star rating for this product

Awesome, they are beyond my imagination at this price, really good quality and beautiful. We will buy many more to give to relatives

Love of my Son

The flag is really beautiful and I would purchase again at a later date for another loved one

Good product quality, attentive customer service

We have had a perfect experience with this store, beautiful quality products, will continue to support

Thank you for bringing happiness to our family

What a humane idea, we love the product, perfect quality, no criticism

Love mine

I just received the solar light, it is so exquisite, the consulting team enthusiastically supported me with ordering, and delivered quickly and effectively. I will use the solar lights in my back garden and will buy a few more from this store.

Looks amazing, good quality

The sign exceeded my expectations. It is very well made and was customized perfectly.

love it.

It arrived yesterday during a snow storm. Just what our window needed to get us pumped for upcoming rv season in Ohio.

Love it

More beautiful than expected. Very good quality, the photo was perfect and the letters were beautiful. I loved it

Received mine, truly beautiful

I was a bit hesitant to buy because this product was quite cheap, fearing it wouldn't be of good quality, but we were completely surprised by the product's quality and its beauty.

Christmas Camping Decoration

I bought 2 personal camping ornament. One was for our tree and one for a friend. I was very happy with both ornaments. The personalization was correct for both and they were the perfect size for a Christmas tree. I would purchase items from this store again.

Christmas Ornament

I absolutely loved them. They turned out to what I was expecting I wasn’t sure having to fit the photo on top of the stocking but it worked out great and easy to do.👍I highly recommend this to anyone interested in a great gift for someone.

So Cute!

We absolutely love our little Family ornament. Priced perfectly and very cute!.our friends love it and want to know where we got it.
I would recommend for a gift or even for your own time piece.

Found what I needed

Your creativity goes a long way in appeasing the loss of pet lovers like me, great product sabr, we left it in the backyard where my pet used to stay.

Grandparents loved it

Turned out great and arrived right on time. Get the 2 layer - it’s worth it and makes it stand out more. Great gift for the mountain lovers in your life

Super cute

neat little personalized ornament with travel trailer, 2 people & 2 pups turned out great.
I know dogs are tough but might suggest sort by color, ear shape & coat length then size so that my tiny terrier isn't larger than my cattle dog on my next order (& there will be a next order) Highly recommend

Christmas Ornament

I purchased this as a gift for a friend. She travels from Canada to Florida and I wanted her to know that she was thought of. She loved the gift and put it beside her miniature tree. Lee thought the details were down to the tee.

Cheap and high quality products, satisfied with the purchase

We have just received the purchase order, there is nothing to criticize about the quality and perfection of the products you bring, I have ordered a few more to give to family members.

Personalized sign

Sign is well made and as pictured. Made a great gift. Just allow for possibly three week delivery time👍👍


It came out really cute. It was a gift for Christmas and they loved it