Modify or Cancel order

 At CustomizeAF™, we understand that plans can change, and you may need to modify or cancel your order. We are here to assist you in such instances. To modify or cancel your order, simply send an email to support@customizeaf.com or fill out the Modify or Cancel Form, providing your order number and the changes you wish to make. We will confirm the modification or cancellation once it has been processed.

You have a 3-hour window from the time you place your order to make any changes or cancellations. After this period, your order will be locked for processing, and no further modifications can be made.

If you request a modification to your order, we will make every effort to adjust it according to the new information provided. However, if you do not provide the necessary information for the change within 24 hours of the request, we will close the case, and the order will be processed based on the original information.

We recommend that you double-check all order details before submitting to ensure accuracy and completeness.

Please be aware that modifying your order may cause a delay in delivery, particularly during the holiday season. Our team will work diligently to implement the change with the manufacturer, but this may take longer than usual.

By placing an order, you accept all terms and conditions mentioned above. If you have any questions or concerns, please do not hesitate to contact us at support@customizeaf.com.

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Beautiful! Made exactly to my request! Very fast shipping too! Quality is very nice! Great job! Well made. Recommend!!

It came out very beautiful. It was a little bigger then my cap but with the velcro it held in place perfectly! I love it and can't wait to walk the stage with it!

Great quality it looked exactly as pictured. We had one small issue with a typo but another one was sent rapidly and on time for my graduation

My daughter loved her gift, and it was exactly as advertised. It was an amazing keepsake for her.

This is exactly what we had in mind. High quality. Fast shipping. We’re very satisfied!

I got a proof and they made edits. The recipient loved it!🥰

Thank you for the lovely item

This item was perfect. A few tears were shed when this was opened but it was just perfect. Thank you!

Perfect gift

I gave this memorial pin to my son to wear inside his jacket on his wedding day. There were many happy tears. It meant so much to him to have his grandparents with him on his big day. The quality is exceptional and exceeded my expectations. Seller was awesome to work with. Highly recommend.

Great product

So beautiful. My husband loved this keepsake he got to wear on our wedding day honoring his late grandfather

Great!!!!

I am so happy with the way this turned out! I can't wait to give it to my daughter. My mom was always very close to my kids and having something with her on it for graduation is priceless. Definitely be ordering for my other 2 in coming years.

So beautiful

I really liked the gift, so I ordered two more for my dad and mom.

Beautiful keepsake

This ornament is so well-made. The chain and charms are durable, and the picture is clear and vibrant. It arrived quickly and has become one of my favorite items in my car.

love it !

Made it just in time for my graduation and made it all the more special. Thank you

This looks GREAT!

My amazing gift for the adventure. I loved the personalization choices and the gift was well loved

omg I love it!

The quality of the sign is excellent, and the prices are very reasonable!

love it

Absolutely love this store! They always have the latest trends and styles! Highly recommended

Nice, soft. I love it

I Absolutely love this tshirt I bought for a birthday present I'm sure they are going to be so excited to wear it.

can't wait for my kid's game

Grandkid loved their name on it. Was surprised and loved that I got this to show my support

love

The T-shirt was awesome! Even better than we expected. It was perfect!! Thank you so much!! ❤️

Great quality. True to size.

Overall great tshirt. Would recommend. My mom loved this for a gift!

Great item. High quality. Shipped quickly.

I love this shirt I wear it every week for my grandsons games and it’s still in great shape.

Good quality!

Love this shirt, and my grandson does too! It's a great shirt supporting my grandson!!

love it !

This looks absolute amazing! 🤩 I graduate in two weeks and I'm so excited for people to see my cap!