At CustomizeAF™, we understand that plans can change, and you may need to modify or cancel your order. We are here to assist you in such instances. To modify or cancel your order, simply use our Modify or Cancel Form here, providing your order number and the changes you wish to make. We will confirm the modification or cancellation once it has been processed.
You can change or cancel your order within 5 hours of placing it (based on the order time in your confirmation email, Pacific Time). After that, it goes into production and can no longer be changed or canceled.
If you request a modification to your order, we will make every effort to adjust it according to the new information provided. Please provide all necessary details for the change within the same 5-hour window. If the required information is not received before the window closes, we will close the case, and the order will be processed based on the original information.
We recommend that you double-check all order details before submitting to ensure accuracy and completeness.
Please be aware that modifying your order may cause a delay in delivery, particularly during the holiday season. Our team will work diligently to implement the change with the manufacturer, but this may take longer than usual.
By placing an order, you accept all terms and conditions mentioned above. If you have any questions or concerns, please do not hesitate to contact us here
