Intellectual Property Claim

If you believe that Customizeaf has infringed your intellectual property rights, we encourage you to contact us using the procedure outlined below.

A. PROCEDURE FOR REPORTING INTELLECTUAL PROPERTY INFRINGEMENT:

It is our policy to (1) block access to or remove any content (including, without limitation, text, graphics, and photos) (collectively, "Content") that it believes in good faith to infringe the intellectual property rights of third parties following receipt of a compliant notice; and (2) remove and discontinue service to repeat infringers.

If you believe that Content residing on or accessible through the website constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please send a notice of infringement containing the following information to the Designated Agent listed below:

1. Identification of the copyrighted work or other intellectual property that you claim has been infringed on or through the website, including the registration number(s) for any such material if applicable;

2. Identification of the Content that you claim has infringed on the identified copyrighted work or other intellectual property, including (a) a description of how the material in question is using the copyrighted work or other intellectual property in a way that constitutes infringement, and (b) a description of where the material in question is located on or in the website, with sufficient detail that we may verify the existence of the material within the website;

3. Your contact information, including your full name, mailing address, telephone number, and email address;

4. A statement by you that you have a good faith belief that the disputed use of the copyrighted work or other intellectual property is not authorized by the copyright holder, its agents, or the law;

5. A statement by you, made under penalty of perjury, that the information provided in your notice is accurate and that you are the rights holder or are authorized to act on behalf of the rights holder; and

6. An electronic or physical signature of the person authorized to act on behalf of the rights holder.

B. ONCE PROPER BONA FIDE INFRINGEMENT NOTIFICATION IS RECEIVED BY THE DESIGNATED AGENT:

It is our policy to remove or disable access to the allegedly-infringing Content. 

C. PROCEDURE TO SUPPLY A COUNTER-NOTICE TO THE DESIGNATED AGENT:

If we believe that the Content that was removed or to which access was disabled is either not infringing, or we believe that we have the right to post and use such Content from the rights owner, the owner's agent, or pursuant to the law (including as a fair use), we will send a counter-notice containing the following information to the Designated Agent listed below:

1. Identification of the Content that has been removed or disabled, including a description of the where the material in question appeared on the website before it was removed or disabled;

2. A statement by us, made under penalty of perjury, that we have a good faith belief that the Content was removed or blocked as a result of a mistake or misidentification of the Content in question;

3. Our contact information, including full name, mailing address, telephone number, and email address;

4. A statement by us that we consent to the jurisdiction of the Federal Court for the judicial district in which our address is located;

5. Our electronic or physical signature.

If a counter-notice is received by the Designated Agent, we may send a copy of the counter-notice to the original complaining party informing that party that we may replace the removed Content or cease disabling it in 10 business days. Unless the rights owner files an action seeking a court order against the member, the removed Content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at our discretion.

Please note that under Section 512(f) of the DMCA, any person who knowingly misrepresents that Content or activity is infringing may be subject to liability for damages, including attorney's fees.

You can file complaints through the email: support@customizeaf.com

Based on 2736 reviews
97%
(2663)
2%
(54)
0%
(8)
0%
(4)
0%
(7)
Amazing quality, great product, faster than expected delivery - thank you!

Perfection. Ordered this as a Mother’s Day gift and could not be happier. Definitely gonna order another one for myself at some stage

I loved it and it came quickly

This was a great customized gift that my wife loved!

Love it.

Forgot something in my initial order, sent a quick message and they were able to help!

So beautiful, I love my new favorite morning mug

I got this gift for my wife from our two daughters. She absolutely loved it. The seller was easy to work with and was able to help with any questions.

Was as described , pretty item.

Got this for my mom for Mother’s Day! She loved it!!

beautiful mug, a perfect gift for mother’s day!

This mug was the perfect Mother’s Day gift for my grandma! She loved it! The quality of the mug is great and it’s very sweet. Everything was spelled correctly and the design was as advertised. Would absolutely purchase again!

Great product. I would order again.

My sister LOVED the cup. I will definitely be ordering another one. I am very pleased with my purchase.

Came out great and quick service Loved it!!

This mug is absolutely purrfect for my boyfriend’s Father’s Day gift!! Looks adorable and arrived super- fast!! Will definitely buy from this shop again!!

Very satisfied my mom loved it! Would recommend.

I messed up the description the first time but the poster worked with me (with patience) until we got it right!

Great design!

Beautiful gift. Love it! Seller kept me informed on production & shipping.

Great, thoughtful Mother's Day gift!

Beautiful gift. Love it! Seller kept me informed on production & shipping.

This is one of the comfiest hoodies I have ever worn in my life ❤️

I was able to message the seller and change some words and pick the color for the writing. Great customer service

Love this sweatshirt! It’s so cozy and cute

Not only is the sweatshirt exactly as pictured both in size and color, it’s extremely nice. Worth every penny. It’s obvious the seller cares about quality and detail. I have already purchased a second one as a gift!! I will almost definitely buy more. Great product. Pictures to follow when I have both colors to show. 10/10 I highly recommend this product.

Arrived fast and was very well made

Beautiful mug! Exactly what I wanted

Great item and will make good memories.

The Mother’s Day mug arrived and I absolutely love it - my mom is going to love this. It’s perfect.

Thank you for resolving my issue

Quick shipping, Great customer service. Nice gift for a loved one.

Very nice super cute mug

It came out so cute. Would recommend this item.

It looks just like the picture, highly recommend.

Absolutely no complaints. Item looks just as in description. Friendly seller as well.

It looks so pretty, exactly what I was looking for

Turned out exactly how I envisioned! I love it and I think my mom will too!

Item was as described. Nice gift

Exactly as described. I cannot wait to give this to my mother-in-law. It is such a beautiful design.

Perfect for Mother’s Day. Shipped fast.

The item was exactly what I ordered and very cute

Great experience and product! Awesome customer service! Highly

Bought it for my nieces first grandmother day. It was personalized Nana and her new granddaughter's name. She will love it!

The item is great. Thanks

Delighted with my mug, wonderful gift

Mom loved it. It was perfect!

This is a beautiful mug I ordered for Mother’s Day . Arrived on time.

As described took longer to arrive than stated

Was a great Mother’s Day gift, was exactly as expected.