Modify or Cancel order

 At CustomizeAF™, we understand that sometimes, plans can change and you may need to modify or cancel your order. If you do, we are here to help you. To make a modification or cancellation, simply send us an email to or fill out the Modify or Cancel Form, provide your order number and the change you would like to make. We will confirm the change or cancellation once it has been processed.

You have 12 hours from placing your order to make changes or cancellations. After that time, your order is locked for processing and no changes can be made.

If you request a modification to your order, we will make every effort to adjust the order according to the new information provided. However, if you do not provide any further information for the change within 48 hours of the request, we'll have to close that case and the order will still be processed according to the information previously placed.

We recommend that you double-check all order information before submitting the order to ensure that it is correct and complete.

Additionally, please be aware that making changes to your order may cause a delay in the delivery time, especially during the holiday season. Our team will work to ensure the change is made with the manufacturer, but this may take longer than usual.

By placing an order, you are accepting all terms and conditions mentioned above. If you have any questions or concerns, please do not hesitate to contact us at

Based on 2734 reviews
Amazing quality, great product, faster than expected delivery - thank you!

Perfection. Ordered this as a Mother’s Day gift and could not be happier. Definitely gonna order another one for myself at some stage

I loved it and it came quickly

This was a great customized gift that my wife loved!

Love it.

Forgot something in my initial order, sent a quick message and they were able to help!

So beautiful, I love my new favorite morning mug

I got this gift for my wife from our two daughters. She absolutely loved it. The seller was easy to work with and was able to help with any questions.

Was as described , pretty item.

Got this for my mom for Mother’s Day! She loved it!!

beautiful mug, a perfect gift for mother’s day!

This mug was the perfect Mother’s Day gift for my grandma! She loved it! The quality of the mug is great and it’s very sweet. Everything was spelled correctly and the design was as advertised. Would absolutely purchase again!

Great product. I would order again.

My sister LOVED the cup. I will definitely be ordering another one. I am very pleased with my purchase.

Came out great and quick service Loved it!!

This mug is absolutely purrfect for my boyfriend’s Father’s Day gift!! Looks adorable and arrived super- fast!! Will definitely buy from this shop again!!

Very satisfied my mom loved it! Would recommend.

I messed up the description the first time but the poster worked with me (with patience) until we got it right!

Great design!

Beautiful gift. Love it! Seller kept me informed on production & shipping.

Great, thoughtful Mother's Day gift!

Beautiful gift. Love it! Seller kept me informed on production & shipping.

This is one of the comfiest hoodies I have ever worn in my life ❤️

I was able to message the seller and change some words and pick the color for the writing. Great customer service

Love this sweatshirt! It’s so cozy and cute

Not only is the sweatshirt exactly as pictured both in size and color, it’s extremely nice. Worth every penny. It’s obvious the seller cares about quality and detail. I have already purchased a second one as a gift!! I will almost definitely buy more. Great product. Pictures to follow when I have both colors to show. 10/10 I highly recommend this product.

Arrived fast and was very well made

Beautiful mug! Exactly what I wanted

Great item and will make good memories.

The Mother’s Day mug arrived and I absolutely love it - my mom is going to love this. It’s perfect.

Thank you for resolving my issue

Quick shipping, Great customer service. Nice gift for a loved one.

Very nice super cute mug

It came out so cute. Would recommend this item.

It looks just like the picture, highly recommend.

Absolutely no complaints. Item looks just as in description. Friendly seller as well.

It looks so pretty, exactly what I was looking for

Turned out exactly how I envisioned! I love it and I think my mom will too!

Item was as described. Nice gift

Exactly as described. I cannot wait to give this to my mother-in-law. It is such a beautiful design.

Perfect for Mother’s Day. Shipped fast.

The item was exactly what I ordered and very cute

Great experience and product! Awesome customer service! Highly

Bought it for my nieces first grandmother day. It was personalized Nana and her new granddaughter's name. She will love it!

The item is great. Thanks

Delighted with my mug, wonderful gift

Mom loved it. It was perfect!

This is a beautiful mug I ordered for Mother’s Day . Arrived on time.

As described took longer to arrive than stated

Was a great Mother’s Day gift, was exactly as expected.