All of our Rugs are custom-made-to-order and handcrafted to the highest quality standards.
Each rug is made from luxurious plush velour and features a premium heat dye sublimation print for long-lasting color vibrancy.
The low-profile pile height of .4 inches makes this rug look great in any room and perfect for placing under furniture.
The underside is constructed from high-quality epoxy for a non-slip grip and extra durability.
Stain-resistant material makes cleaning a breeze – use a damp cloth with mild soapy water to clean (avoid bleach) and let air dry.
Rugs arrive vacuumed sealed for protection during the shipping process – once opened rugs may take up to 24 hours to lay flat. We recommend a light vacuuming of the rug to assist in the settling process.
- Production Time: All orders are processed within 1 - 2 business days.
- Processing Time: It takes 1 - 2 days to ship your order from our warehouse.
- Shipping Time: Shipments within the USA take 7 - 10 days. Typically it takes up to 7 - 14 business days to arrive at an international address. This time is from the date that it is shipped out, not the day the order is placed.
Please find more about our shipping info here:Shipping and delivery.
At CustomizeAF™, we want you to be 100% satisfied with services provided from us. We understand that buying things online can be scary with companies not staying true to their customers. If within 30 days since your purchase, your product is defective or not described, don't worry. Just send us an email at support@customizeaf.com and we will make it right by offering you a replacement or refund.
✔️A full-refund of your purchase! Absolutely risk-free, no question asked.
✔️20% coupon will be sent to you as our sincere apology.
You don't even have to return your package. We will treat this loss as our responsibility if you are not satisfied with your order.
If you have any questions, feel free to contact us at support@customizeaf.com or Here.
Monday to FridayAllow us 1 - 2 business days to respond to your email.Always check your email (junk and spam also) to get updates about your order. Thank you